Some common questions we answer. Click on a question to open or close the answer.


Who can refer individuals and family groups to Axiom?

As well as self-referrals, almost anyone can refer to us. Major referrers include

  • Doctors (including General Practitioners and Psychiatrists)
  • Family members
  • Lawyers
  • Employers
  • Insurance companies
  • Rehabilitation providers
  • Physiotherapists
  • Social workers
  • Occupational therapists

How much will treatment cost me?

Very few clients pay the full amount of our fees as they are generally sponsored in some way. For example, Medicare and Better Outcomes in Mental Health (BOMH) are two types of referral from General Practitioners (besides Worker’s Compensation and CTP). If referred by a GP under Medicare, Medicare currently covers most of the cost of Axiom consultations. Within a calendar year a patient may be entitled to twelve consultations (and, in certain cases, more).

Please note that Axiom’s fees vary according to the service. For example, a court report which involves a detailed assessment takes a significant amount of time to prepare. Consequently, charges for this service will be higher and on a different fee structure to a standard one hour counselling consultation. However, many of our clients face no fees when they see us as they are covered under schemes such as Workers Compensation, company-sponsored employee programs (EAPs), or under some government-sponsored scheme.

We invite you to contact us so that we can assist in working out the best way to access our services at minimal cost to you.

Does Axiom have group as well as individual and family counselling?

Yes. Our groups allow people with similar issues to work together and bring about positive and sustained change in their lives. Ranging across the therapeutic, developmental and self-help sectors, Axiom groups include

  • Managing anger
  • Living with chronic/persistent pain
  • Dealing with anxiety and stress
  • Time management
  • Goal setting
  • Parenting groups

If I wish, can I change the psychologist or human resource specialist I see at Axiom?

Most definitely! This is one of the main reasons we have developed a large group practice. If the chemistry isn’t right between you and your psychologist or human resource specialist, let us know and you’ll be transferred to one of our other professionals.

As a client, can I be assured of confidentiality and privacy?

All Axiom psychologists are bound by a number of different Codes of Ethics, including those of the Australian Psychological Society and various Government regulators. As well, Axiom is a member of the Employee Assistance Program Association. However, there are some limitations and exceptions regarding confidentiality and privacy, including those involving child protection legislation and in areas such as Workers Compensation and Motor Vehicle Traffic Authority cases. If you are uncertain about confidentiality or privacy issues, please contact us and discuss your concerns.